Return & Exchange Policy
We want you to be happy with your Giorgio Milano purchase. Eligible items may be returned or exchanged within 14 days of the original purchase date.
Return Eligibility
Items must be unworn, unused, and in their original condition, with all original Giorgio Milano packaging and tags included.
Items that have been worn, used, altered, or damaged are not eligible for return or exchange.
Sale items are final sale and cannot be returned, refunded, or exchanged.
Shipping & Handling
Giorgio Milano offers complimentary return shipping for the first return or exchange on eligible orders. The returned item may be exchanged for another eligible item.
Any additional returns or exchanges from the same order are the customer’s responsibility, including all return shipping costs.
Original shipping and processing fees are non-refundable. Giorgio Milano is not responsible for items lost or damaged during return transit.
Gift Returns
Gift items may be exchanged for another item of equal or greater value, subject to the same eligibility requirements and within the original return window.
Return Authorization (RA) Process
To initiate a return or exchange, please follow these steps:
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Email info@giorgiomilano.com to request a Return Authorization (RA) number
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Include your full name, order number, and phone number in your request
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Once approved, clearly write the RA number on the outside of the package and include it inside the shipment
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Ship the item(s) using an insured courier (FedEx, UPS, or USPS recommended) and retain your receipt
Returns must be sent to:
Giorgio Milano
1261 Broadway, Suite #406
New York, NY 10001
Important Notice
This return and exchange policy applies exclusively to purchases made through giorgiomilano.com. Items purchased through authorized retailers or other sales channels are subject to their respective return policies.
If you have any questions regarding this policy, please contact us at info@giorgiomilano.com. We are always happy to assist you.
Contact form
At Giorgio Milano, we take immense pride in providing outstanding products and a remarkable customer experience. Whether you have a question, comment, or need assistance, our team is here to help. Please use the information below to connect with us, and we will do our best to respond as quickly as possible.