Return & Exchange Policy
At Giorgio Milano, we are committed to delivering exceptional quality and customer satisfaction. If for any reason you are not fully satisfied with your purchase, we are happy to assist you in accordance with the policy outlined below.
Return & Exchange Window
Returns and exchanges are accepted within 14 days of the original purchase date. Requests must be initiated within this timeframe to be eligible.
Eligibility Requirements
To qualify for a return or exchange, all items must meet the following conditions:
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Merchandise must be in the same condition as received
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Original Giorgio Milano packaging and tags must be included
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Items that have been worn, used, altered, or damaged are not eligible for return
Shipping & Handling
All returns and exchanges are subject to shipping charges. Original shipping and processing fees are non-refundable. Giorgio Milano is not responsible for items lost or damaged during return transit.
Gift Returns
Gift items may be exchanged for another item of equal or greater value, subject to the same eligibility requirements and within the original return window.
Return Authorization (RA) Process
To initiate a return or exchange, please follow these steps:
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Email info@giorgiomilano.com to request a Return Authorization (RA) number
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Include your full name, order number, and phone number in your request
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Once approved, clearly write the RA number on the outside of the package and include it inside the shipment
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Ship the item(s) using an insured courier (FedEx, UPS, or USPS recommended) and retain your receipt
Returns must be sent to:
Giorgio Milano
1261 Broadway, Suite #406
New York, NY 10001
Important Notice
This return and exchange policy applies exclusively to purchases made through giorgiomilano.com. Items purchased through authorized retailers or other sales channels are subject to their respective return policies.
If you have any questions regarding this policy, please contact us at info@giorgiomilano.com. We are always happy to assist you.
Contact form
At Giorgio Milano, we take immense pride in providing outstanding products and a remarkable customer experience. Whether you have a question, comment, or need assistance, our team is here to help. Please use the information below to connect with us, and we will do our best to respond as quickly as possible.